How to open a deposit?
After your account is registered, you can proceed to choose an investment plan. Compare the final profit percentage, decide on the amount and payment system. You can also use referral rewards for investments.
How long does it take for funds to be credited to the balance?
Funds are credited to your balance instantly and immediately put to work. If the transfer is made via cryptocurrency, they are credited after the required number of network confirmations. If your money hasn't been credited to your balance within 24 hours, please contact support.
Does the company charge fees for deposits and withdrawals?
Valvex Capital charges withdrawal fees for Tether (ERC20) - 7 USDT, USD Coin (ERC20) - 6 USDC, Arbitrum (ERC20) - 4.8 ARB, Bitcoin - 0.0001 BTC, Ethereum (ERC20) - 0.0021 ETH. No fees are charged for other payment systems.
Can I change account details: password, login, payment details, email?
Yes, you can change your email, password and payment details yourself in your account settings.
Is my account available at any time?
Yes, the investor's personal account is available 24/7.
I forgot my account password. What should I do?
You can recover your password through the "Password Recovery" section. Enter the details you provided during registration, and a new password will be sent to your email.
I still have questions. How to contact support?
For consultation, go to the "Contacts" section on the company's website. Write your question in the feedback form.
What do I need to become an investor of Valvex Capital company?
Provide your username, password, and email address. Please fill in only accurate information. After successful registration, log in to your personal account and specify payment system details, review the staking investment plans. When you choose suitable conditions for you, open a deposit.
Which payment systems does the platform work with?
The minimum staking amount of $15 is available in the following cryptocurrencies: BTC, BCH, ETH, Ripple, LTC, Dash, Doge, Tron, BNB(BEP20), Tether (ERC20), Tether (TRC20), Tron. As well as in NixMoney and ePayCore payment systems. You can see the full list in your personal account on the website. If you don't have any of these wallets, you can create them.
How is profit withdrawn?
In your personal account, create a withdrawal request. Specify the payment system and the amount you want to withdraw. Withdrawal is made to the payment system used for staking. Partner bonuses are available for immediate withdrawal. Withdrawals are processed manually and may take up to 72 hours.
What are the minimum withdrawal amounts?
For dollar staking, the minimum withdrawal amounts are: Atom - $3, Bitcoin - $10, Bitcoincash - $15, BUSD - $3, Cardano - $3, c98 - $3, BNB - $7, Dash - $5, Doge - $7, ERC20 - $15, Ethereum - $15, Litecoin - $3, Matic - $3, Ripple - $5, Tron - $3, TRC20 - $9, USDT BEP20 - $3, USDT Polygon - $3, Arbitrum ERC20 - $15, DAI - $3, BEP20 network coins - $3, Nix, EpayCore - $0.25, NOT - $2, TON - $3
What is the company's referral program?
Our referral program consists of 4 levels, whose percentage accruals depend on the staking plan your partner invested in, and can range from 0.5% to 5% depending on the level and chosen plan. Go to the staking section and review the referral reward for each investment offer.
Is there a referral bonus for staking from the balance?
Yes, for each new deposit from your partner's balance, you will receive a referral reward. For reinvestment from the balance, you will receive an additional 1% of your staking amount. You can set up automatic reinvestment in your personal account.
Can I register multiple accounts?
A user can have only one account. Multiple accounts are prohibited. Violation of this rule may lead to unilateral termination of cooperation and freezing of the investor's accounts.
How to make a staking?
After your account is registered, you can proceed to choose an investment staking plan. Compare the final profit percentage, decide on the amount and payment system. You can also use referral rewards for staking.
How long does it take for funds to be credited to the balance?
Funds are credited to your balance instantly and immediately put to work. If the transfer is made via cryptocurrency, they are credited after the required number of network confirmations. If your money hasn't been credited to your balance within 24 hours, please contact support.
Does the company charge fees for deposits and withdrawals?
Valvex Capital charges withdrawal fees for Tether (ERC20) - 7 USDT, USD Coin (ERC20) - 6 USDC, Arbitrum (ERC20) - 4.8 ARB, Bitcoin - 0.0001 BTC, Ethereum (ERC20) - 0.0021 ETH. No fees are charged for other payment systems.
Can I change account details: password, login, payment details, email?
Yes, you can change your email or password yourself in your account settings. The wallet number used for staking and receiving payments can only be changed with the help of project support. Create a request to change the wallet through any of the contacts listed on the website.
Is my account available at any time?
Yes, the investor's personal account is available 24/7.
I forgot my account password. What should I do?
You can recover your password through the "Password Recovery" section. Enter the details you provided during registration, and a new password will be sent to your email.
I still have questions. How to contact support?
For consultation, go to the "Contacts" section on the company's website. Write your question in the feedback form.
What do I need to become an investor of Valvex Capital company?
Provide your username, password, and email address. Please fill in only accurate information. After successful registration, log in to your personal account and specify payment system details, review the investment plans. When you choose suitable conditions for you, open a deposit.
Which payment systems does the platform work with?
The minimum staking amount of $15 is available in the following cryptocurrencies: BTC, BCH, ETH, Ripple, LTC, Dash, Doge, Tron, BNB(BEP20), Tether (ERC20), Tether (TRC20), Tron. As well as in NixMoney and ePayCore payment systems. You can see the full list in your personal account on the website. If you don't have any of these wallets, you can create them.
How is profit withdrawn?
In your personal account, create a withdrawal request. Specify the payment system and the amount you want to withdraw. Withdrawal is made to the payment system used for staking. Partner bonuses are available for immediate withdrawal. Withdrawals are processed manually and may take up to 72 hours.
What are the minimum withdrawal amounts?
For dollar staking, the minimum withdrawal amounts are: Atom - $3, Bitcoin - $10, Bitcoincash - $15, BUSD - $3, Cardano - $3, c98 - $3, BNB - $7, Dash - $5, Doge - $7, ERC20 - $15, Ethereum - $15, Litecoin - $3, Matic - $3, Ripple - $5, Tron - $3, TRC20 - $9, USDT BEP20 - $3, USDT Polygon - $3, Arbitrum ERC20 - $15, DAI - $3, BEP20 network coins - $3, Nix, EpayCore - $0.25, NOT - $2, TON - $3
What is the company's referral program?
Our referral program consists of 4 levels, whose percentage accruals depend on the staking plan your partner invested in, and can range from 0.5% to 5% depending on the level and chosen staking. Go to the staking section and review the referral reward for each investment offer.
Is there a referral bonus for staking from the balance?
Yes, for each new staking from your partner's balance, you will receive a referral reward. For reinvestment from the balance, you will receive an additional 1% of your staking amount. You can set up automatic reinvestment in your personal account.
Can I register multiple accounts?
A user can have only one account. Multiple accounts are prohibited. Violation of this rule may lead to unilateral termination of cooperation and freezing of the investor's accounts.
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